WISEBarre Policy

General Policies for All Classes and Levels

At WISEBarre, we strive to maintain a welcoming, safe, and effective environment for all participants, regardless of class type or level. Please review the following policies to ensure the best experience for yourself and others.

Bring a Friend Option

Members who wish to utilize the Reformer “Bring a Friend” offer may invite one guest to attend one complimentary class. All guest participation must be coordinated through the studio owner. The owner will add the guest to the class to allow for online registration, waiver completion, and collection of required contact information.

The “Bring a Friend” offer is valid one Saturday per month (date to be determined each month).

Footwear Guidelines

For safety and cleanliness, shoes are not permitted in any studio space except the spin room. Please remove your shoes before entering other class areas. Grip socks (yoga socks) are available for purchase in our boutique)

Arrival and Preparation

If you are new to a class—especially spin—plan to arrive 10 to 15 minutes before the scheduled start time. This allows us to properly fit your bike and address any questions or health concerns you may have. Punctuality is appreciated, and a five-minute grace period is provided for late arrivals.

Health and Safety Requirements

If you are pregnant, you must provide a note from your doctor clearing you to exercise before participating in any class.

Class Minimums

Each class requires at least two participants in order to be held. If a class does not meet this minimum, it may be canceled or rescheduled.

Late and No-Show Policy

Class Cancellation Guidelines

There is a seven-hour cancellation policy for all regularly scheduled classes. Please make any changes or cancellations to your reservation at least seven hours before the class begins.

Fees for Late Cancellation and No-Shows

A $10 fee will be charged for no-shows or cancellations made less than seven hours before the start of class.

Illness Policy

If you miss a class due to illness, please proactively cancel any additional classes you have scheduled in advance to avoid unnecessary fees and to help us manage class rosters efficiently.